Privacy Policy

At ROC Home Loans (a dba of The ROC Group at CrossCountry Mortgage, LLC), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We collect information you provide directly to us when you fill out a contact form, start a loan application, or interact with our digital tools. This may include:

• Contact information (Name, Email, Phone Number)
• Financial information (Income, Assets, Employment History)
• Property information

2. How We Use Your Information

We use the information we collect to:

• Process your mortgage application and provide loan estimates.
• Communicate with you regarding your loan status or inquiries.
• Comply with legal and regulatory requirements.

We do not sell your personal information to third parties for marketing purposes.

3. Information Sharing

We may share your information with trusted third-party service providers necessary to complete your transaction (e.g., credit bureaus, appraisers, title companies). These parties are contractually obligated to keep your information confidential.

4. Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

5. Contact Us

If you have questions about this Privacy Policy, please contact us at:

ROC Home Loans
859 Willard St Ste 400
Quincy, MA 02169
roc@ccm.com